Designing Service Processes to Unlock Value
- İlk nəşr olundu
- 2012
- Nəşriyyatçılar
- Business Expert Press
- Fənlər
- Customer services·Service industries·Management·Production planning
Kitablar
Untitled 2
Joy Chambers
Introducing Theatre
Joy H. Reilly
Mother Teresa
Judy Joy Jones
I Could Have Done That!
Guy Field
Intergenerational Learning
John Field
Matilida the Magical Beagle
Elysian Field
Catching the Light
Joy Harjo
Trophy Striped Bass on the Fly
John Field
Leaving Religion & Those We Leave Behind
Amanda Joy Loveland
Global Midwifery
Joy Kemp
Freedom! a Roaring Ecstasy
Rosanne Joy
Next Sorcerer
Joy Brighton
Turning
Joy L. Smith
Descent to Wholeness
Melanie Joy
Economic Consequences of U. S. Mobilization for the Second World War
Alexander J. Field
Teach Writing with Growth Mindset
Sara Joy Hoeve
Weekly Time Sheet Log Book to Record Daily Office Work Hours
Mary Merwids Joy
Not Starring Zadie Louise
Joy McCullough
Global History of Black Girlhood
Corinne T. Field
Get Your Shit Together
Amy Joy
Out of the Fire
Cassandra Joy
My Backyard of Bugs
Kaity Joy
Story of GuildfordThe Story of Guildford
Marion Field
Perfectly timely Proposal
Jennifer Joy
Wellington's Waterloo Allies
Andrew W. Field
Exes and O's
Joy Argento
Daisy & Herm
Terra Lyn Joy
Birrarung Wilam
Aunty Joy Murphy
Weaving Sundown in a Scarlet Light
Joy Harjo
70 Geburtstag Gästebuch
Joy D. Publishing
Sun and Son
Linda Joy Singleton
Mushroom
Kyle Field
Welcome to Pembrokeshire Visitor Guest Book
Joy Higgins
Aggressively Happy
Joy Clarkson
Bright, Talented, and Black
Joy Lawson Davis
Teach Me about MY BODY
Joy Berry
Comprehensive College Planner (Any Year)
Joy Farrance
Phoenix SUDOKU for Adults
Priyanjal Joy
Faery Forged
Donna Joy Usher
Aggressively Happy
Joy Marie Clarkson
Discovering Statistics Using R
Andy Field
Harriet's Ruffled Feathers
Joy McCullough
Laughing Histories
Joy Wiltenburg
Building and Marketing Your Wedding Business
Vanessa Joy
Tomato Love
Joy Howard
Monster Science
Joy Lin
Daily Skincare Routine Activity Journal for Girls and Women
Mary Merwids Joy
Undated Daily Planner for Women
Joy Eugene-Okorie
No Word Wasted
Julianna Joy Klassen
Oxşar kitablar
Cementing Customer Relationships
H. James Harrington
Service Operations Management
Robert Johnston
Practical Customer Success Management
Richard Adams
Loyalty Management
Cristina Ziliani
Designing and Delivering Superior Customer Value
Art Weinstein
Creating and Managing a CRM Platform for Your Organisation
Richard Boulton
Handbook of Research on Customer Engagement
Linda D. Hollebeek
Introduction to Service Design
Lara Penin
V-Model of Service Quality
Grafton Whyte
Optimizing Millennial Consumer Engagement with Mood Analysis
Sabyasachi Dasgupta
Superior Customer Value
Art Weinstein
Affected
Cara Wrigley
V-Model of Service Quality
Grafton Whyte
Client psychology
Charles R. Chaffin
ManageFirst
National Restaurant National Restaurant Association
Managing Customer Service
Institute of Institute of Leadership & Management
What customers crave
Nicholas J. Webb
Customer Knowledge Management
Soumit Sain
Woo, Wow, and Win
Thomas A. Stewart
The customer experience book
Pennington, Alan (Customer experience consultant)
PeopleShock
Tema Frank
Customer Relationship Management
Roger J. Baran
Customer Success
Nick Mehta
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
How to wow
Adrian Swinscoe
Toxic client
Garrett Sutton
Beyond the Sales Process
Steve Andersen
Service design for business
Ben Reason
Excellence in Managing Worldwide Customer Relationships
Thomas A. Cook
The membership economy
Robbie Kellman Baxter
Customer Service
Robert W. Lucas
Effective CRM Using Predictive Analytics
Antonios Chorianopoulos
Relationship Marketing
Martin Christopher
Be your customer's hero
Adam Toporek
Digital disciplines
Joe Weinman
Customer Relationship Management
Francis Buttle
Inside the Customer Universe
Henrik Anderson
Effective CRM Using Predictive Analytics
Antonios Chorianopoulos
Complaint Management and Channel Choice
Stefan Garding
Stop, Look, and Listen
Chuck Wall
Connected CRM
David S. Williams
Service Computing
Zhaohui Wu
Refining Design for Business
Michael Krypel
Shi jie gong chang da yi zhuan
Renjie Liu
Salesforce. com for Dummies
Tom Wong
Customer Knowledge Management
Soumit Sain
Designing Service Excellence
Brian Hunt
Retail Revival
Doug Stephens
The 9 1/2 principles of innovative service
Chip R. Bell
Terrific! five star customer service
Stan Toler
[What's the future] of business?
Brian Solis
Providing Quality to Customers
Institute of Institute of Leadership & Management
People Love You
Jeb Blount
Gu ke shou quan li lun ji shi zheng yan jiu
Xiaoyun Han
Driving loyalty
Kirk Kazanjian
The social media MBA
Christer Holloman
Customers first
Bolivar J. Bueno